Returns and Exchanges

Change of Mind

If you find yourself needing to return an item due to a change of mind, we understand that sometimes preferences can shift after a purchase. You can return your item within 7 days of delivery, provided that it remains unused and in brand new condition. This policy allows you to shop with peace of mind, knowing that you have the option to reconsider your choice. Just remember, return shipping costs will be your responsibility, so keep that in mind when making your decision.

Faulty or Damaged Items

On the other hand, if your item arrives damaged or broken (excluding the packaging), we want to make it right for you. In such cases, you are entitled to a full refund or exchange. We believe that luxury should come with quality assurance, and we’re committed to ensuring that your experience reflects that. If you encounter any issues, please reach out to us right away so we can assist you promptly.

Opened and Used Products 

It’s important to note that returns are not accepted for used products. We understand that you may want to try on your new accessories, but for hygiene and quality reasons, we cannot accept items that have been used. This policy helps us maintain the high standards that our customers expect from us.

We hope this information helps clarify our returns and exchanges policy. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to support you and ensure that your shopping experience is as enjoyable as possible!